Terms of Agreement

Terms of Agreement for selling an item

1.You must be a registered member of E-Japon to sell an item to us.

PAYMENT POLICY

1.Customers are given 1 week to settle/pay for their placed orders.
2.The system will automatically cancel placed orders that have not been paid within the given 1 week.
3.Customers with two (2) cancelled placed orders will be banned from our website.
4.Choose the payment option that is most convenient to you.
Payment Methods Accepted:
During the online checkout process, you will be prompted to select one of the following forms of payment:

 

1.Cash On Delivery

COD payment method gives E-Japon customers the opportunity to pay for the item/s they have ordered only when it gets delivered. With regards to this, a Terms of Agreement will be prompt if you have chosen this type of payment. This is to ensure that both parties, buyer and seller are in agreement in the payment in purchasing of the item.
(Layout for the terms of agreement for COD payment)

 

1.Credit Card

You can use your Mastercard or VISA credit/debit cards issued both locally and internationally for your E-Japon Purchases.Customer’s security is a MUST! We will ensure that every credit card transaction will be within a secure environment. You can see that the transaction is secure if you see a padlock at the bottom right of your web browser.
If you are a first time customer, it is possible that we will contact you to ask you for a copy of your credit card and a valid ID to prevent credit card fraud.

 

1.Bank Transfer

1.We will be sending you a list of our bank accounts thru e-mail.
2.You will be required to submit a copy of the bank deposit slip to marketing@alta.co.jp within 3 days after placement of order.
3.An email notification will be sent to you once the payment has been confirmed and processed.

 

1.PayPal

Paypal is the faster and safest way to pay your online purchases. It offers an easier checkouts and promises to protect customers from revealing their credit cards and their information.

 

WAS MY PAYMENT SUCCESSFUL?

A summarized result of your transaction will be displayed, indicating whether your payment has been SUCCESSFUL or has been REJECTED.

 

HOW MUCH DOES MY SHIPMENT COSTS?

(To be discussed further with the chosen courier)

 

MORE INFORMATION ON THE ITEM

Information’s about the item can be viewed at the product description.

 

HOW CAN I REQUEST FOR AN ITEM?

A request sheet will be asked to fill up for the details such as category, product info, product image, manufacturer, condition, price, release date and any other additional info of the item you would like us to find. A photo of your requested item may also be attached together with your request sheet for more detailed information and for an easier search of your desired item.

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